Delete your account

In the app

Open the Account tab, choose Profile and then Delete account. The screen shows what goes. Confirm with a fresh sign-in with Apple, Google or Microsoft, and the account is deleted at once.

On the web

Sign in at antboxapp.com, open Account › Profile › Delete account and confirm with a fresh sign-in. It is the same deletion as in the app.

Without the app

Can't sign in, or don't want to use the app? Write to support@antboxapp.com from the email address you sign in with and ask us to delete the account. We check that the account is yours, delete it within a month and reply when it's done.

What is deleted

Your account, your sign-ins and every signed-in device, and an Apple sign-in is revoked at Apple. Households where you are alone, with all places, boxes, items and photos. Your membership of other households, your name in their activity log and your exports.

If you own a household that others are in, make one of them the owner, or delete the household, before the account can be deleted.

The deletion happens at once and cannot be undone.

What is kept, and why

What you added to households that others own stays with the household, without your name.

Photos can be restored in storage for 7 days, and the database's backups are kept for 14 days, as protection against mistakes in operations. Then they are gone for good.

Sign-in events are kept for 365 days without a link to you, to detect abuse. Subscriptions and payments are kept as long as the bookkeeping law requires.

A subscription in the App Store or Google Play doesn't end when the account is deleted. Cancel it in the store, or it keeps being charged.